At Recovery Service Fujaira, we respect your privacy and are committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you use our towing and car recovery services in Fujairah and across the UAE.
Information We Collect
We may collect the following types of information when you contact or use our services:
- Full name
- Phone number
- Email address
- Vehicle details (car type, model, plate number if required)
- Location details (for dispatching towing or recovery services)
- Any other information you voluntarily provide during communication
How We Use Your Information
Your information is used only to:
- Provide towing and car recovery services
- Dispatch the nearest tow truck to your location
- Communicate with you regarding service updates
- Improve our service quality and customer support
- Ensure safety, security, and fraud prevention
We do not sell, rent, or trade your personal information to third parties.
Location Information
Location details are collected only when required to deliver towing or emergency recovery services.
This information is used strictly for service purposes and is not stored longer than necessary.
Data Protection & Security
We implement appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.
Only authorized personnel have access to customer data.
Third-Party Services
We may use trusted third-party tools (such as call systems or messaging platforms) solely to operate our services efficiently.
These providers are required to keep your information confidential.
Cookies & Website Analytics
Our website may use cookies or analytics tools to:
- Improve website performance
- Understand user behavior
- Enhance user experience
These tools do not collect personally identifiable information.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for communication
To exercise these rights, contact us using the details below.
Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from individuals under the age of 18.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Company Name: Recovery Service Fujaira
Phone:+971544842254 and +971556858213
Email: Recoveryservicefujairah3@gmail.com
Service Area: Fujairah, United Arab Emirates
